Patient Testimonials
Creating beautiful smiles Every day
Check out what our patients are saying about their experience with us!
Excellent practice. Appointment last are prompt and easy. We are always seen right on time
Response from the owner:Thanks for your review! We try really hard to stay on time as we know your time is valuable. Glad you've had a wonderful experience with us!
10/10 would recommend this place for anyone wanting a more confident smile. Very pleased with how everything turned out and all employees I came in contact with were so pleasant and nice to be around. Great place!
Response from the owner:Thank you Emily! It's our pleasure!
Dr. Shanker is great, our kids had braces here and we are very happy with Dr.Shanker and team services.
Response from the owner:Thanks so much for the 5 star review! We are so happy to hear that Dr. Shanker was a great fit for your children's orthodontic needs!
Amazing Staff! I recommend them
Response from the owner:Thank you!
I have had a great experience working with Cassinelli, Shanker & Associates with my daughter Maddy. She was very nervous about her first appointment for her ortho care, the staff did amazing at making her comfortable and explaining everything. One of the assistants – Leigha is always super friendly, knowledgeable, and quick to get us seen. I appreciate the patience she had with my daughter during her first visit. I always recommend this office when my friends are looking for orthodontic care!
Response from the owner:Thanks for all the sweet sentiments! It is always our pleasure, and we are happy to hear that Leigha made your daughter's experience a good one!
One of the best place around here , everyone at this office is very friendly knowledgeable and attentive, makes everyone very comfortable and specially no wait. And they are great at answering questions. Love this place and I will recommend this place again and again
Response from the owner:What nice compliments! Thanks so much for the wonderful review.
We moved here from another city, Cassinelli, Shanker & Associates, specifically Dr. Baker, thoroughly read through the chart and previous treatment plan and made modifications to the plan that they felt appropriate with very clear explanations. The team from Orthodontic assistants to admin are always courteous, patient and thoughtful. It has been a great experience throughout the entire treatment cycle. Highly recommended!
Response from the owner:Thanks so much for your review! Glad to hear about your great experience with our office!
Excellent experience! Both my sons are patients and we couldn’t be happier. Olivia’s playlist slaps so waiting is a pleasure!
Response from the owner:We do love the musical variety in the playlist! Glad you're enjoying your experience with us.
We have been going here with my oldest since he was 7. He is now 11 and getting braces on and they have started treatment for my youngest (7 years old now). The staff and doctor’s are always so nice, take the time to explain everything and make the entire experience wonderful. I recommend this to anyone in need of orthodontic care.
Response from the owner:Thanks for the kind words. We really try hard to make the experience wonderful, and we are glad that we have been able to do this for your family.
Absolutely love this practice! Both my kids as well as myself have been patients and have nothing but amazing things to say about the doctors and the rest of the staff. Just recently my son was finishing up an exam at school and we were a little late to his appointment but they were so understanding- as life happens! Always recommend to all my family and friends!
Response from the owner:Thanks for the great review and for telling your family and friends about us!
Excellent care from the onset and consistent treatment and interactions with the Dr’s and all the dental assistants and technicians were very kind and helpful.
Response from the owner:Thanks for sharing your review of the office! We appreciate hearing about your great experience.
Very Noce peolpe.
Response from the owner:Thanks so much for your 5 star review!
My teeth look great and i loved all the staff and doctors, especially my mom 🙂 -Bailey H.
Response from the owner:Nice. Thanks.
My daughter had her braces fitted recently. Mikiah was very polite and professional and kept my daughter updated with what she was doing and why. My daughter felt very comfortable throughout the whole procedure. Mikiah provided details of aftercare and handed my daughter a bag of goodies that gave her an extra boost when she got home. Very pleased with how professional and kind every member of staff is whenever we visit.
Response from the owner:Thanks for the awesome review and for letting us know that Mikiah did a great job with your daughter!
We have been more than happy with ALL associates (doctors and staff) at the office! They are very efficient, quick and caring! Highly recommend their office for any orthodontic needs!
Response from the owner:Thanks so much! It is our pleasure!
Myself and my 3 kids have gone to Dr shanker and cassinelli. I specifically chose Dr shanker for my primary orthodontist because I felt the most comfortable with him. Along with Chelsea she's the only one I go to when I have my Appointments. I've never had to go back for modifications when she's the one who does the finishing touches at the end of my appointments.
Response from the owner:Thanks for the great review. Glad to hear that you've had a wonderful experience!
I’m 78 but I decided it’s never too late to get your teeth straightened. I had this done before but didn’t wear my retainer so my fault. This office is state of the art and reasonably priced. Just finished up and ordered two retainers.
Response from the owner:Thanks so much. Glad we were able to provide you with the smile you hoped for!
The whole experience from the moment I walked in, to when I left was great! They take such pride in what they do and it shows.
I went in for an aligners consultation, and spoke with Bev about the process and she explained everything so clearly and made everything so easy. The doctors and the whole staff were super nice and welcoming.
I went in for an aligners consultation, and spoke with Bev about the process and she explained everything so clearly and made everything so easy. The doctors and the whole staff were super nice and welcoming.
Response from the owner:Thanks for the great review and telling us how wonderful Bev did. She is a valued employee and we appreciate the shout out to her!
My experience with Cassinelli and Shanker has been great. Every appointment I have felt welcomed by the staff and dentists. I would definitely recommend coming here for your braces.
Response from the owner:Thank you, John, for your wonderful feedback! We're thrilled to hear that you felt welcomed during your visits. Your recommendation means a lot to us. We look forward to seeing you again soon!
Amazing experience. Love all the awesome coustomer service. Thank you
Response from the owner:Thanks so much! It is our pleasure!
Amazing , amazing, amazing practice!! Some of the most heart warming people I’ve ever met in my life! Dr.E and Ms. Bev are the two individuals I had the pleasure of meeting . Ms Bev out of her way and beyond to make me feel comfortable and to overcome the anxiety i had, COMPLETE SWEETHEART!! and I will say even tho I have a little journey ahead of me, I am completely comfortable and ready because of them! 10/10!!
Response from the owner:Thanks for the great review! We love to hear that the people who work here are making your day. Makes us smile 🙂
We couldn’t be more pleased with Cassinelli, Shanker & Associates! The quality of their work was outstanding and i highly recommend them to anyone!!! If I could give them more than five stars I would. My daughter received treatment and we are extremely satisfied with the results!
Response from the owner:Thanks so much for this great review. Excellence is what we strive for with every patient!
Excellent service. My favorite part is they do have a person who speaks my language just in case don't understand everything clearly. Also the doctor was so friendly with my kid.
Response from the owner:Thanks for the kind review. So glad we can we can provide you with the service you expect and deserve 🙂
I have been to both the Blue Ash, and West Chester locations and the offices are clean and pleasant, the staff is professional and friendly and the service I received exceeded my expectations. I would recommend highly.
Response from the owner:Thank you for your 5 star review! We strive to provide excellent service each and every day.
It was a very quick process , everyone there was very friendly and helpful. I felt comfortable and safe. I definitely recommend!
Response from the owner:Thank you, Cemiyah! We're thrilled to hear you had a positive experience with our team. Your comfort and safety are our top priorities. We appreciate your recommendation and look forward to seeing you again!
Great place. Very professional staff and I appreciate all the doctor’s help. I highly recommend this place for anyone looking for orthodontics.
Response from the owner:Thank you! We appreciate your review.
My daughter had her braces here and I had aligners also! We both have a beautiful smile 😀
Response from the owner:Thank you! Glad you both are happy with your new smiles!
We couldn’t be more pleased with Cassinelli, Shanker & Associates! Every visit we were treated like VIPs! They are very flexibility with appointments and were there when we needed urgent support. The quality of their work was outstanding and we highly recommend them to anyone!!! If I could give them more than five stars I definitely would. All my kids and I received treatment and we are extremely satisfied with the results!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that you and your family had such a positive experience with us. Your satisfaction is our top priority, and we appreciate your recommendation!
Friendly and fast! They explain everything well. And most importantly my daughter is happy!
Response from the owner:Thanks for your comments! We are so glad that your daughter is happy with her treatment!
Our daughter has has excellent care from all the doctors, assistants, and office staff. We are so appreciative! Thanks so much!
Response from the owner:Thanks. It has been our pleasure!
Our daughter has had a great experience with all of the doctors, assistants, and office staff. We are so appreciative of the excellent care!
Response from the owner:Thank you, Jacie! We're thrilled to hear that your daughter has had such a positive experience with our team. Your appreciation motivates us to continue providing excellent care. We look forward to seeing you again!
3 of our 4 kids have had braces with this orthodontic practice so far. And the 4th currently has an expander with braces to follow. We drive from Lebanon to West Chester and it’s worth it. My oldest had a rare transposition of 2 teeth…less than 0.5% of dental patients have this. It was extremely time consuming and most orthodontists had no idea what to do with it. We went to 5 local orthodontists before we found Cassinelli, Shanker and Associates. Dr. Shanker had not only treated this before he treated a case worse than our daughters. After that we knew all our kids would go to this orthodontist office. They have multiple orthodontists in one practice, and 2 locations (West Chester & Blue Ash).
Response from the owner:Thanks for the kind review. It has been our pleasure to take care of your family!
Everyone in the office has been professional and Bev at the front desk is exceptional. I sat with my son during treatment thinking about how she is above and beyond wonderful. I am grateful for her attention to detail, consideration of my circumstances, communication across the team of personnel to make sure I had what I wanted and all of it infused with kindness.
Response from the owner:Your comments are so sweet. We are so glad that you've had a wonderful experience. We strive to provide excellent service and care to each of our patients!
I was a patient of Cassinelli, Shanker & Associates 15 years ago as an adult patient, so I knew when it was time for my son to see an orthodontist, I was going to ask for a referral to this practice. Even though we live about 25 minutes away, with other practices that are more convenient for us, I would pick Cassinelli and Shanker over any other practice around based on how they cared for me when I was their patient. When I took my 7 year old son for his initial consult, Dr. Cassinelli was great with him. He spent the time to explain what the concerns were and did a full exam. Everyone in the staff was amazing and communicated from the time we set up the appointment through multiple means (text, email). The office was clean, and everything moved on time. While we have some time before we will need to start any treatment, we will definitely be working with this office, and are already scheduled for our follow-up appointment in one year. I cannot recommend Cassinelli, Shanker & Associates enough!
Response from the owner:Thank you so much for your kind words. We are so grateful for your confidence in us and strive to provide excellent care to every patient who walks in our doors.
Just started the orthodontic procedure. The experience is excellent and the cost is reasonable
Response from the owner:Thank you. We are happy to be able to help you get the smile you want 😀
We have really enjoyed our time here – taking care of 3 kids all needing braces. (especially love Katie at the front desk!)
Response from the owner:Thanks for the great review. We think Katie is wonderful too!
My orthodontist is very professional, knowledgeable, with accurate precision. Thank you so very much for all you've done.
Response from the owner:You're welcome. Our pleasure!
Great results and nice staff.
Response from the owner:Thanks so much! It's our pleasure!
Outstanding service! Dr. Cassinelli and his staff were throughly informative during my consult!
Response from the owner:Thanks for your kind review!
I can’t begin to describe how amazing my experience has been with Cassinelli, Shanker & Associates. I highly recommend them to anyone and you can trust them with your smile!
Response from the owner:Well thank you so very much! We appreciate you taking the time to share! Hope you enjoy that amazing new smile.
I am so happy that my results turned out better that i imagined. i can't say enough about everyone who works there, they explain every thing and always making sure your comfortable with the process. Thank you all so much for your care and friendly position
Response from the owner:Thank you so much! It has been our pleasure, and we are thrilled that you are happy with your results.
Wouldn’t put orthodontic care in anyone else’s hands! Such a great practice. Courteous and professional staff. Beautiful facility. It’s the total package.
Response from the owner:Thank you for your wonderful review, Lauren! We're thrilled to hear that you trust us with your orthodontic care. Our team is dedicated to providing the best experience and care for our patients. Your kind words are greatly appreciated, and we look forward to continuing to serve you!
The entire staff are fantastic. Very friendly, courteous, and knowledgeable. Highly recommended.
Response from the owner:Thank you for your wonderful review, Belinda! We are thrilled to hear that you had such a positive experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Absolutely recommend going here. Great people
Response from the owner:Thanks so much! We appreciate your kind review!
6 children in braces and exceptionally pleased with the treatment done for each one of them.
We highly recommend them!
We highly recommend them!
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that you and your children are pleased with the treatment. Your recommendation means a lot to us! We look forward to continuing to serve you and your family.
From the front desk staff to the young lady named Mykayla that took my X-rays they were all friendly and professional. We had a great first visit and consultation.
Response from the owner:Thank you for your wonderful review, Mellisa! We're thrilled to hear that you had a great experience from start to finish. Our team strives to provide friendly and professional service, and your feedback means a lot to us. We look forward to seeing you again!
All 3 of my children have gone here for a couple of years and they are amazing! Great customer service, top notch orthodontic care!
Response from the owner:Thank you for the 5-star review! We are so happy to hear you had a great experience with our staff and doctors. We love creating beautiful smiles!
Very clean office. The staff was prepared for our visit, like having a new patient name board and plenty to do in the waiting room for littles. Staff was friendly and facility was very neat. We enjoyed our visit and didn't feel pressured to buy any treatment options.
Response from the owner:So glad you enjoyed your visit, and thank you for the wonderful review.
Our daughter and son were patients several years ago. And now another daughter is a new patient with the office. We have had a great experience. Friendly and professional staff. Great communicators. Reasonably priced! Clean and warm environment. Highly recommend!
Response from the owner:Thank you for your review. It is our pleasure to provide excellent care for your family. We are so glad you chose our office again.
My experience for my consultation was an experience that I’ve never had before. From the moment I arrived for my visit, until I was done, the staff was great and made me feel very comfortable. Thank you so much for such a wonderful experience!
Response from the owner:So happy to hear this. Thanks for the great review.
Friendly, knowledgeable, and professional. Office was immaculate. Great experience!
Response from the owner:Thanks. Appreciate the compliments!
I wish I could give more than five stars! I truly enjoyed being a patient at Cassinelli, Shanker & Associates. Being able to go through this process with both of my sons made it even more special. The staff knew us by name and made us feel welcome at every appointment. I couldn’t recommend a better place to get braces 😁
Response from the owner:Thank you so much for the great review! It has been our pleasure treating your family. We have the best doctors and staff and love what we do!
Adult Invisalign, a 16 month process, I’m so glad I did it! Organized, we’ll communicated process and my providers were all amazing!
Response from the owner:Thank you so much for the 5-star review! We love what we do. It has been our pleasure having you as our patient!
They are such a phenomenal practice with caring and attentive staff! The orthodontists are knowledgeable and kind! We have had such a positive experience working with them!
Response from the owner:Thank you for the 5-star review! We have 4 of the best orthodontists and an amazing team. We are so happy to hear you agree!
My experience I had with this office was excellent. They went over and beyond to make sure my child was comfortable was OK nothing was hurting her. I will always recommend you take your child to this dentist office for any dental work done on your children.
Response from the owner:Thank you so much for your kind words and 5-star review! We pride ourselves in offering the highest quality in patient care and customer satisfaction. It has been our please treating your daughter.
Super nice staff! I was in and out of there with all my questions answered. I get my Invisalign put in in two weeks and I am very excited.
Response from the owner:Thank you so much! We are so happy to join you on your journey to a new beautiful smile!
Great experience. Very friendly and nice.
Response from the owner:Thank you so much! We love hearing you had a great experience!
Great place great people very quick service
Response from the owner:We appreciate you taking time to leave us a 5-star review! Thank you for your kind words!
We have been extremely happy with the level of care our daughter has received. Everyone in the office is friendly and knowledgeable. Our time in the office was quick and efficient. They estimated the length of her treatment plan to be 18 months and she finished a full six months early. We highly recommend Cassinelli and Shanker to anyone entering the orthodontics phase.
Response from the owner:Thank you for your feedback and excellent review! We love hearing you had a great experience. Your daughter was a star patient and it has been our pleasure treating her.
Friendly staff, easy experience. Went in for my 8 year old who is not losing baby teeth and has no room for any that can come in. Dr. set out a clear plan for the near future and things that may be farther out.
Response from the owner:Thank you for your 5-star review! We value patient relationships and are confident we have the best orthodontists in the city!
Great orthodontists and wonderful staff. They don’t rush treatment to get a great smile. They create great smiles and healthy bites that last.
Response from the owner:Thank you so much for your 5-star review! We have a great team and we strive for 100% satisfaction.
I can’t tell you enough what an amazing experience I had with this office ! They not only gave me a beautiful smile and their staff is so friendly and accommodating! The doctors are all amazing! I highly recommend
Response from the owner:Thank you and congratulations on your new beautiful smile! We love our team and love hearing you had a wonderful experience..
The staff was very professional! They were thorough and made sure I was informed with the decisions I had to make
Response from the owner:Thank you for the great review! We are happy to hear your questions were answered and look forward to working with you on your journey to a new smile!
Great and friendly staff! Very patient and organized. Would recommend 100%
Response from the owner:Thank you Daisy! We love what we do and appreciate your great feedback.
I was referred to the practice by my regular dentist office . The consult was free at the end of my visit I was able to make an informed decision about the best way to improve my smile . The office staff works together in a very efficient manner to avoid long waiting periods. I was very pleased and will refer others here as well.
Response from the owner:Thank you for your great review! We really appreciate you taking the time to tell us about your experience. We have an amazing team!
The staff is super informative, friendly, and patient focused. They answered all of our questions thoroughly and kept my son’s best interests in mind with his treatment plan.
Response from the owner:Always our pleasure! Thanks.
Thank you so much for being a trusted place where I know my child is safe. Your office is professional, caring, dedicated, and fun for all ages!
Response from the owner:Thank you for your kind review! It has been our pleasure to have you as a patient. We love to hear we are a trusted orthodontist!
The atmosphere is very pleasant and comfortable. But it is the people that are there taking care of you that make it that way. Always ready to take care of you and answer your questions. It has been a very good experience!
Response from the owner:Thank you so much for your excellent review! We love our team and it makes us very proud to hear this from our patients.
1st appointment was great.
Response from the owner:Thank you Cameron! We look forward to seeing you soon!